Gladys Turbard - The Queen of Laindon

All Saint's - Vange


Gladys’ story needs to be told because she epitomised life of old Laindon. She has passed away now but I for one will never forget this chirpy little lady. I was privileged to have known her in the later stages of her life when she recounted many of her memories to me. She was in constant contact with the outside world even though her sight was quite badly impaired but it did not stop her from making everyone know she was still around.

I was going to write about her but decided to contact her relatives and from this, they have come together and have paid the following tributes to her by telling some of her own old Laindon stories. I know she would have loved this. Special thanks to Jill Cox – Gladys’ niece, who has gathered information and photos from her family.

Andrea Ash

Gladys Turbard was a well-known figure walking and cycling the streets of Laindon throughout her 36 years of service with The Post Office. During her working life she was apparently one of only 4 post ladies working among 200 men, and at the time of her retirement in 1977 she was reported to be ” Basildon ‘s only post woman”.

Gladys was an animal lover and, despite what you hear about postmen/women being bitten by dogs, she claimed that throughout those years on her rounds she had never had a dog bite! Her secret apparently was that she always carried a bag of dog biscuits with her to bribe the more vicious dogs she met.

Laindon was a very different place then with the sorting office being the postmaster’s parlour and the Post Office itself was the front room of his house.

A quote from Gladys in a newspaper article in 1977 said, “I used to walk miles delivering letters and Laindon was all fields and farms in those days. Sometimes I’d have to walk about a mile or more across fields to deliver one letter. While the men were away at war the wives and sweethearts would be waiting at the gate every morning for letters.”

Other early memories of Laindon life recounted by Gladys included:
The muddy, unmade roads, with duck boards to walk on and carrying torches in the dark as there were no street lamps.
Coal being delivered by horse and sledge because the roads were so bad, Tom’s buses that would pick you up and drop you off exactly where you wanted and her brothers walking to Laindon Station through the mud in their wellies, leaving them in the hedge and changing into shoes to go on the train…and the wellies would still be there, in the hedge, on their return.

The last post for Gladys

The local newspaper covered the story when Gladys announced her retirement after 36 years of service in 1977. At the time of her retirement Gladys was working from Basildon sorting office having transferred there from the former High Road office at Laindon where she had worked since its opening in the early 1950s. It is believed her earliest years were spent working from the first Laindon Post Office when it was run by E.C. Andrews.

Gladys was born in Chelsea , London in 1917, where her father was a milkman. The family used to come to Laindon for holidays, probably using the steam trains on the Fenchurch Street line. Gladys was one of 8 children and when she was about 4 years old the family moved to Laindon. For many years the family lived in Northumberland Avenue (alongside the railway line) in Laindon in a large house named Fairfield , but as Basildon New Town grew, Fairfield was in the path of the bulldozers and eventually it was time to move. By this time Gladys and her father were the only ones still living at the house, along with 17 cats! They had to move from Northumberland Avenue to a bungalow in Samuel Road , Langdon Hills. She had a great love for cats and although she was unable to take so many with her, she continued to love and care for a succession of cats, some of them from a rescue centre, for the remainder of her life.

In her latter years, Gladys was an avid listener to the local radio stations, initially Breeze and then BBC Essex. She was a regular contributor, phoning to speak to the presenters and taking part in competitions. In August 2001, at the age of 84, she was the guest on BBC Essex’s “Tea at Three” programme with Steve Scruton. Steve had met Gladys at an outside broadcast in the Eastgate Centre, Basildon and invited her onto his show. During the interview she spoke about many of her memories of growing up in Laindon. She continued to be in regular contact with some of the presenters at BBC Essex and was affectionately known by them as “The Queen of Laindon”.

Gladys loved music and played the piano in her younger days. She also loved to listen to music and this became all the more important to her in her later years as her eyesight deteriorated. One of her favourite artists was the Irish singer Rose-Marie. Gladys booked her seat in the front row at the Brentwood Centre or the Cliffs Pavillion, Westcliff, whenever Rose Marie was in concert. She became personally known to Rose-Marie, including exchanging Christmas cards and corresponding with Rose-Marie’s parents. Rose-Marie would always look out for Gladys at her concerts and present her with a rose. On at least one occasion Gladys was invited up on stage with Rose-Marie. When Gladys passed away and the news reached Rose-Marie, Gladys would have been thrilled to know that Rose-Marie contacted the family expressing her sadness and condolences. Gladys lived to the age of 89 years.

Below is a recording of Gladys when she was a guest on Steve Scruton’s ‘Tea at Three’ programme in August 2001. We are grateful to BBC Essex and Steve Scruton for their help.

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  • We are pleased to say that we have now received permission from BBC Essex to publish the recorded interview with Gladys Turbard as described in the article. The link can be found below the text in the article. Just click on the play symbol, turn on the sound and enjoy. (And may be ‘have a cup of tea’).

    By Nina Humphrey(née Burton) (25/02/2019)
  • I also remember Gladys well (and her late father known as ‘Pop’) and as a small child, would visit them in their home in Samuel Road.  My own parents (Doreen & Len Goullee) met Gladys when also working at Laindon Post Office from 1949-1963 and 1955-1980 respectively).  For those who attended Doreen’s funeral in May 2016, I spoke of my Mum looking back at her time as a post lady with great affection (saying they were the happiest days of her life).  She delivered the post to those who lived at “Plotlands” and remembered that residents took offence if she did not have a cup a tea with (all of) them!  Also Mum was taught to drive (rare for a lady in the 1950’s) by her post office colleagues.

    Harry Nathan was another Postman whom Doreen first meet in the late 1940’s and became a close family friend until his death in 2007.

    By Sue Goullee (07/09/2017)
  • A lovely story about a lovely lady. I remember seeing her delivering the post in Lee Chapel North when I lived there in the early seventies. However, at the start of her career (from around 1941) there were actually 7 postwomen working from the Laindon depot. See the first photograph on the article ‘Photo Album’. We even think that she might possibly be one of those in the back row on the right of the picture. We’re sure she could have named them all.

    By Nina Humphrey(née Burton) (20/04/2013)

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